Apr 20, 2009

Sticky subscriptions

Gawker says the Los Angeles Daily News is making it difficult for customers to cancel their subscriptions.
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2 comments:

  1. AnonymousApril 20, 2009 at 12:29 PM

    AH! yet another advantage to Singletons outsourcing! It's 3 AM in India.

    ReplyDelete
  2. AnonymousApril 20, 2009 at 4:02 PM

    The good news is that shortly, there won't be many customers left. I wonder how far LANG circulation will fall this time...got to be ugly.

    ReplyDelete