May 6, 2008

Hello, Philippines

MediaNews has decided to outsource customer service operations at its Northern California newspapers. Customer calls to the San Jose Mercury News, Oakland Tribune and Contra Costa Times will now be answered by operators in the Philippines.

2 comments:

Anonymous said...

how about outsourcing the lang management to the phillipines?

i would take my chances with the kids on are you smarter than a fifth grader.
But, that would be a slam at the fifth graders.

you guys really suck!

Unknown said...

agreed. The lang mis-management team is pathetic.